Documentation

VetLoop User Guides

Everything you need to get your practice running smoothly. Browse by topic or search below.

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Getting Started

Install VetLoop on Windows, activate your licence, create your practice profile, and log in for the first time.

Installation Activation First login
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Multi-Device Setup

Run VetLoop across multiple computers in your practice using the built-in server–client sync over your local network.

Server setup Client devices Local sync
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Patients & Owners

Add and manage pet owners, create patient records, view visit history, and keep vaccination cards up to date.

Owner records Patient profiles Vaccination cards
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Invoicing & Billing

Create invoices and sales receipts, record payments, issue credit notes, and manage VAT-compliant billing in ZAR.

Invoices Payments Credit notes VAT
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Inventory & Stock

Track medications and products, record stock movements, create purchase orders, and respond to low-stock alerts.

Products Purchase orders Stock alerts
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Clinical Notes

Record SOAP notes, attach diagnoses, generate treatment plans, write prescriptions, and use AI-assisted note drafting.

SOAP notes Prescriptions AI assist
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Staff Time Management

Track staff clock-in/clock-out, generate timesheet reports per employee, and export hours directly to SimplePay for SARS-compliant payroll processing.

Clock in / out Timesheets SimplePay
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Accounting Integration

Connect VetLoop to Xero, QuickBooks Online, or Sage Pastel and automatically sync invoices, payments, and clients.

Xero QuickBooks Pastel
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Settings & Licencing

Manage your VetLoop licence, configure practice details, set up users and roles, and adjust storage preferences.

Licence plans Users & roles Storage